About Family Tree Support
Family Tree Support is a dedicated resource for people who use family tree and genealogy software. We provide easy-to-follow tutorials, practical guides, troubleshooting information, and software support to help users manage their family history data effectively. Our resources cover popular programs such as Family Tree Maker, RootsMagic, Legacy Family Tree, Gramps, and Reunion. Whether you need help installing software, creating a family tree, importing or exporting GEDCOM files, managing photos and documents, transferring data, or resolving technical issues, Family Tree Support offers useful guidance and live support based on your specific requirements
Making Family Tree Software Easier to Use
Family history can contain years of research, photographs, names, dates, documents, and memories. Family tree software can make organizing all of this information easier, but technical problems can sometimes make the process confusing.
FamilyTreeSupport was created to provide straightforward assistance when users need help with their genealogy software and family tree data.
Our goal is simple: make technical support easier to understand, especially for people who may not be comfortable dealing with complicated computer settings or software problems.
Your Family History Matters
Family trees represent years of research and personal history. We believe users should have clear guidance when working with their genealogy software and data.
Practical Help for Common Problems
Our support resources focus on common situations that family tree software users may encounter.
Software Support
Guidance for common family tree software questions, settings, and usage problems.
Installation
Assistance with installing and setting up genealogy software on your computer.
Troubleshooting
Step-by-step information for dealing with common software errors and technical issues.
Data Recovery
Information and guidance for situations involving missing, damaged, or inaccessible family tree data.
Data Transfer
Help understanding how family tree information can be transferred between computers or software environments.
Helpful Guides
Easy-to-follow articles designed to explain technical processes in clear and simple language.
Simple, Clear and User-Friendly
We believe technical support should not feel complicated.
Understand the Problem
Start by identifying what is happening and what you are trying to accomplish.
Explain Clearly
Break technical information into understandable steps instead of unnecessary technical language.
Follow the Steps
Use practical instructions to work through the issue carefully and methodically.
Protect Your Family Data
Take appropriate precautions before changing, moving, or recovering important family tree files.
Support for Family Historians at Every Experience Level
Whether you are just starting your family tree or have been researching your family history for many years, technical problems can happen.
Our resources are designed to be useful for beginners, experienced genealogy researchers, and anyone who needs help understanding family tree software.
Independent Support Resource
FamilyTreeSupport is an independent support and information website. We are not affiliated with, endorsed by, or officially connected with any particular genealogy software company unless explicitly stated.
Having a Problem With Your Family Tree Software?
Explore our support guides or contact us to learn more about available assistance.