Disclaimer

The information provided on familytreesupport.live and by FamilyTreeSupport is provided for general informational and technical-support purposes.

1. Independent Support Service

2. Third-Party Products and Trademarks

This website may mention third-party software, companies, trademarks, product names or services.

Such references are made for identification, educational, compatibility or support purposes.

All third-party trademarks, product names, company names and logos belong to their respective owners.

3. No Official Affiliation

Unless specifically stated otherwise, the appearance of a third-party product or company name on this website does not mean that FamilyTreeSupport is affiliated with, sponsored by, endorsed by or officially connected with that company.

4. Technical Support Disclaimer

Technical support is provided based on the information available at the time of the support request.

Software versions, operating systems, databases, cloud services and third-party platforms may change without notice.

Consequently, a solution that works in one environment may not work in another.

5. Data and Backup Disclaimer

You are responsible for maintaining backups of your important family tree databases, genealogy files, GEDCOM files, photographs, documents and other digital records.

6. No Guarantee of Data Recovery

Although we may provide guidance concerning backups, recovery and data migration, FamilyTreeSupport cannot guarantee the recovery of damaged, deleted, corrupted, overwritten or inaccessible data.

7. Information Accuracy

We make reasonable efforts to keep the information on this website useful and accurate.

However, we do not guarantee that every article, tutorial, instruction or technical explanation will always be complete, current or suitable for every software version or situation.

8. External Websites

Our website may contain links to websites operated by third parties.

We do not control those websites and do not guarantee the accuracy, availability, security, privacy practices or content of external websites.

9. User Responsibility

You are responsible for deciding whether a particular technical instruction is appropriate for your computer, software, operating system or data.

If you are unsure about a procedure that could affect important data, consider consulting a qualified professional and create a verified backup first.

10. Financial Information

Any pricing, service descriptions or other commercial information displayed on this website may be changed without notice unless otherwise stated in a specific agreement.

11. No Professional Legal, Financial or Other Advice

Information provided by FamilyTreeSupport is not intended to constitute legal, financial, tax, medical or other professional advice.

Where professional advice is required, you should consult an appropriately qualified professional.

12. Changes to This Disclaimer

We may update this Disclaimer when our website, services or business practices change.

The "Last Updated" date at the top of this page indicates when the Disclaimer was most recently revised.

13. Contact

If you have questions about this Disclaimer, please contact FamilyTreeSupport through our Contact Page .