How do I convert files from FTM 2014 to FTM 2024?

To convert your files, open Family Tree Maker 2024, go to the File menu, and select Import. Choose your old FTM 2014 (.ftm or .ftmb) backup file. The software will automatically upgrade and convert the database format to make it compatible with FTM 2024. Always create a secure backup of your original file before starting.

Can FTM 2024 directly open FTM 2014 backup files?

Yes, Family Tree Maker 2024 features a built-in migration tool that allows it to directly import and upgrade older file versions, including FTM 2014, FTM 2017, and FTM 2019 backups, without needing intermediate software.

Will upgrading from FTM 2014 to FTM 2024 delete my media files?

No, upgrading will not delete your media. However, to ensure all photos, stories, and attached documents transfer correctly, you must create a full backup in FTM 2014 including media files, and then restore that complete backup (.ftmb file) directly inside FTM 2024.

Do I need to unlink Ancestry before converting my 2014 family tree file?

Because FTM 2014 uses an outdated sync technology that is no longer supported, the old sync link is broken by default. When you convert the file to FTM 2024, you will simply download or link it as a fresh, new tree to Ancestry to restore syncing capabilities.

What should I do if my FTM 2014 file fails to convert or import?

If the conversion fails, run a file compaction and error check in your older software version first if possible. Alternatively, you can export your data from FTM 2014 as a standard GEDCOM file and import that GEDCOM directly into FTM 2024, though you may need to re-link your media elements manually.

Family Tree Maker Windows 11 Compatibility | FTM Support

Family Tree Maker Windows 11 Compatibility

Family Tree Maker is compatible with Windows 11, allowing users to create, manage, and preserve their family history on compatible Windows computers. For the best experience, ensure that your computer meets the software’s system requirements, Windows 11 is updated, and you have installed the appropriate version of Family Tree Maker. If you are upgrading from an older version or transferring your family tree to a new Windows 11 computer, back up your family tree files before installation. Some users may encounter installation errors, syncing problems with Ancestry, missing media, or performance issues after upgrading Windows or changing computers. These issues can often be addressed by checking software updates, verifying file permissions, and following the correct installation and troubleshooting steps. If Family Tree Maker does not open or work as expected on Windows 11, FamilyTreeSupport can help you troubleshoot compatibility, installation, backup restoration, and syncing problems so you can continue managing your family history with confidence.